FAQ

Where are you located?

The Bikery is located at the Victoria Public Market (1701 Douglas St) on the East-facing side of the building.

What are your Hours of Operation?

Mon - Thurs & Sat: 10am - 5pm

Fri: 9am - 5pm

Sunday: Closed

What are your Delivery Times?

Our typical delivery Window is from 10am - 2pm and are delivered all in one trip. If you require a specific time for delivery, leave a note at checkout and we will do our best to accommodate!

Is there an order Cutoff Time?

We have an order cutoff time of 10pm the previous day. If your order is placed after 10pm, please note that there is a chance it will not be delivered until two days later. As always, we will do our best to accommodate, but our bakers start at the crack of midnight and require time to prepare the next days orders beforehand.

Is there a minimum order?

Yes, please be advised that there is a minimum $20 order for deliveries, and that free delivery is always included! For any order that is under $20, it can be picked up in store during our open hours.

What is your delivery radius?

15km from our storefront location. This includes Gordon Head, Oak Bay, James Bay, Esquimalt and some of Saanich & Langford. If our checkout will not let you choose delivery and you think you are still within 15km, please contact us and we will do our best to make it work!

What is your allergens are present in your bakery?

Our bakery is peanut and dairy free. Each of our products has the ingedients listed on our website. Common allergens wary products that we use includes almond milk and coconut milk. In our store, anything that is Vegan has a V listed beside each product. Anything with a tree nut like coconut milk or almond milk, we have a T listed beside it.

We do use salmon lox, however, after each sandwich preparation, we sanitize and wipe down our sandwich station.

If you have any questions please do not hesitate to contact us.